Our Expertise

Primary Care & Pediatrics

A thriving Primary Care is essential to any comprehensive health system’s ability to take care of the community it serves - it is a foundational “must-have”. We can:

  • Assess the current Primary Care offerings, create a roadmap for primary care strategy and innovative care models.

  • Review workflow design (front desk, rooming, visit flow, checkout, and referral completion).

  • Evaluate panel optimization and access management (schedule template optimization, same day access).

  • Inventory staffing models and role evaluations (care teams, medical assistants, and licensed staff) for enhancement opportunities.

  • Map throughput and cycle time for optimization opportunity.

  • Validate effectiveness of leadership structure and clinical governance.

  • Assess clinical integration across specialty and community partners.

  • Evaluate quality and productivity measures for system alignment.

Hospital Medicine

Hospital Medicine (HM) is an essential service line - the backbone of any hospital-based care model in contemporary acute and post-acute landscapes. We can:

  • Perform a stakeholder review to evaluate the relationships amongst specialists, nursing, care coordination, c-suite, hospital medicine leadership, and hospital medicine physicians/advanced practice professionals (APPs) to understand the culture of the Hospital Medicine group.

  • Analyze practice operations & workflow efficacy - shift type and number, patient to physicians/APP ratio, admission and discharge cycle, standard order set implementation/usage, pathway adherence, discharge preparation and transition of care processes.

  • Evaluate emergency medicine and hospital medicine alignment for admission flow and admission versus observation placement.

  • Review ICU/Hospital Medicine alignment for handoffs and escalation pathways.

  • Evaluate the structure of the hospital medicine chassis - practice leadership, individual physician/APP expectations, operational support for billing, transition of care, connectivity with hospital leadership, and the citizenship of hospital medicine team.

  • Analyze turnover, recruitment practices, locum utilization, compensation plan components, and alignment to system strategy.

  • Evaluate the program’s strategic maturity for scalability of innovations such as bedside interdisciplinary rounds, specialty service co-management, consultative and perioperative care, and post-acute strategies.

  • Review dashboards, scorecards, and value metrics for alignment and optimization.

Palliative Care & Hospice

A Palliative Medicine program is a strategic imperative for systems operating in value-based, consumer-driven healthcare. We can:

  • Evaluate current scope and site(s) of service, reviewing programmatic flow of admission to consultation, top referring specialties consulting palliative medicine, and top departments where consults are generated for to review the opportunity for impact.

  • Review current quality outcomes including mortality, length of stay, and variable cost per case.

  • Create a roadmap for enrichment of services across the continuum of care for those living with serious illness including pre-hospitalization including home-based palliative medicine, ambulatory clinic-based palliative medicine, and potential relationships with aligned or community hospice(s).

  • Review existing practice operations and workflow effectiveness including new patient to follow-up consultations, and structure of the practice including leadership, individual physician/APP expectations, operational support for billing, connectivity with hospital leadership and population health.

  • Evaluate the culture of the existing services for clinician wellbeing, analyze turnover, review recruitment practices, understand compensation plan components, and understand the alignment to system strategy.

  • Review scorecard and value metrics for integration of system goals.

Urgent Care

Urgent Care with its breadth and convenience of services is an essential front door tool for new patient acquisition. We can:

  • Complete a stakeholder evaluation to understand the opportunity that exists for traditional and specialty urgent care.

  • Evaluate referral network/connectivity as a hallmark of successful urgent care.

  • Review practice operations and workflow effectiveness for safe, efficient care in the areas of provider mix, room utilization. front office and back-office staffing, x-ray and laboratory staffing, point of care testing utilization, patient flow, and ability to schedule reservations and/or appointments online.

  • Evaluate the operating structure looking specifically at practice leadership, individual physician/APP expectations, infrastructure support for x-ray and laboratory, talent acquisition and nursing services support.

  • Review the culture of the practice with a turnover analysis, onboarding plans, recruitment practices, compensation plan components, and alignment to system strategy of access and quality of care.

  • Evaluate strategic maturity for scalability of services across markets or within the clinic itself including review of marketing tactics to attract net new patient volume.

Obesity Medicine

Obesity Medicine tackles the root of many preventable chronic conditions, significantly improving patient health (reducing heart disease, stroke, diabetes, and cancer risk). We can:

  • Review end-to-end program design (medical, behavioral, nutritional, exercise).

  • Evaluate patient access workflows, evaluating visit cadence and longitudinal care pathways.

  • Analyze care model for team-based optimization opportunities (physicians, APPs, dieticians, exercise physiologists).

  • Review clinic and clinical leadership roles and responsibilities.

  • Review alignment for evidence-based obesity care.

  • Evaluate connectivity between incoming and outgoing referrals for opportunities to enhance the business through strengthened connections.

  • Analyze prior authorization workflows, patient education, and expectation setting.

Corporate/Employer Based Medicine

Employers are facing high pressures from insurance companies to labor competition to regulatory requirements. Healthcare cost for U.S. businesses is expected to rise by 7-8% in 2026. On-site medical clinic is the potent tool to combat these hardships.

Such clinics can accomplish:

  • Increase employee satisfaction, retention, and productivity.

  • Improve access, quality of care, and continuity of care available locally to employees.

  • Decrease overall healthcare related expense.

  • Improve employee health and wellness.

This can be accomplished through annual biometric screenings, disease management, wellness resources and education, flu vaccine clinics, outcomes reporting, and customized training by clinic (ergonomic evaluations or stretching). We can:

  • Help you assess the healthcare needs of your business.

  • Propose solutions to rising healthcare costs.

  • Put together a roadmap for execution of the solution(s).

  • Monitor the success of the clinic on an ongoing basis.